“I’m an eternal optimist and love to sell things to new customers. Martyn recognised this as my key strength and moulded the organisation to free my time.”
Andrew Rabbitt, Managing Director
:: The Company had grown but the Managing Director was still doing everything himself & not delegating to staff
:: Initially I went through a Coaching programme exploring strategy & financials, sales & proposition, people and process.
:: The actions were a 1 and 3 year plan with a new organisational structure and staff responsibilities.
:: We also had to introduce more robust processes and systems which enabled the Managing Director to free up his time and direct the operational tasks to his staff.
:: Board meetings were introduced which included senior managers to report on operational issues and the sales pipeline.
:: The ongoing challenge in growing his business is to ensure he has a supportive structure to handle the management of staff, delegation of tasks and adherence to processes and routines.